Valeant Pharmaceuticals International, Inc. is a diverse pharmaceutical company that is committed to focusing on our key stakeholders while delivering consistently high performance. Our values provide the overall direction for our company, and provide us with the tools necessary to rise to any challenge by leveraging our collective hard work and effort along with our unwavering competitive spirit. These values help us set goals based on our organization’s potential and what we hope it will become.
This position is responsible for overall direction of Service operations including: Technical Support, field service, service training, service tooling and parts, and service documentation. It creates and maintains all internal service business operating processes, as well as all installation, maintenance, and field service procedures, fixtures and materials. It works with management teams to integrate service requirements into the design, development, and manufacture of company products. It works with other functions to assure customer satisfaction related to service. It develops service policies and direction, and represents the company on service related issues to customers, distributors, and third party service providers.
Reports To: Senior Director, Global Product Support & Service
The work environment is office and light manufacturing. Noise levels are usually moderate. Some work may entail incidental exposure to bio-hazardous materials (returned product from doctor’s offices) where the employee must employ standard techniques to protect against chemical and biological hazards.
Solta Medical is committed to the health and safety of our employees. We expect that all employees will perform their responsibilities while maintaining a safe, cooperative, and productive work environment, thus ensuring the health and safety of themselves and others.
Field Services and Technical Support
Accounting and Budgetary Management
Language and Verbal Skills
Analytical and Reading Skills
Valeant is an EEO/AA employer M/F/D/V.
Job Applicants should be aware of job offer scams perpetrated through the use of the Internet and social media platforms.
To learn more please read Valeant’s Job Offer Fraud Statement.