Call Center Representative II has met the requirements of a Call Center Representative I, is fully trained and can proficiently perform duties associated with all of the following functional areas below and/or has three+ years’ working experience in the functional areas below:
Field Service Scheduling and Dispatching:
Additional Responsibilities include:
High School diploma or GED required.
Associate or Bachelor Degree in Business Administration
3 or more years’ experience in Customer Service, Billing Administration, and related experience as a Dispatcher.
Prior experience in a Service organization (Medical) preferable.
Spanish skills preferable (written and verbal)